We’re Still in the Process of Getting Settled In…
Hello,
Just a quick note to let you know that there are still some kinks we are working out with our new two-server system. The incoming shop mail is not working–andilynn, payments or customer support. The outgoing mail seems to be working just fine, but our tech guys are still working on the incoming mail issues. Please do not think I am ignoring you if you have written to me. Your concerns are very important. Continue to write, just know that it may not be received until Tuesday or Wednesday and then I will have a lot of emails to get caught up on. Your patience at this stressful time is appreciated more than you know.
Also there is an issue that is keeping us from logging into the shop’s administrative end. So we are currently unable to check on problems with orders. We are also unable to put new products into the shop. It appears that the shop software and paypal are working just fine. I am hopeful that this problem will be resolved shortly too. The fact that this is a holiday weekend makes it a little more difficult to resolve as speedily as we like it. Your patience is appreciated. Once the kinks are worked out our site will be able to handle all kinds of traffic without crashing, providing you an easy and hassle-free shopping experience. Thanks again for your patience. Andrea
July 2nd, 2010 at 11:19 pm
Thanks for the update. Hopefully everyone is enjoying their long weekend (here in the states anyway) to notice